Le chargé de communication de la société, Smaïl Saadouni, a précisé dans une déclaration à l’APS que ce programme s’étend du samedi dernier jusqu’au vendredi prochain, en plus de la semaine suivant l’Aïd El-Fitr, afin d’assurer le retour des voyageurs dans des conditions adéquates.
Il s’agit d’intensifier les dessertes à travers le réseau des gares routières, avec une prévision d’atteindre près de 350.000 voyageurs par jour, tout en veillant au respect par les transporteurs du programme de permanence, en coordination avec les directions des transports.
M. Saadouni a indiqué que 364 guichets de vente de billets ont été mis à disposition à travers les différentes gares, dont 148 guichets équipés du service de paiement électronique. L’application “Mahattati” a également été généralisée pour couvrir 62 gares routières, permettant aux citoyens d’acheter leurs billets en ligne sans avoir à se déplacer.
Selon M. Saadouni, 350.000 billets ont été vendus en ligne depuis le lancement de l’application, qui propose également le service “S.O.S danger” pour signaler rapidement les dépassements, ayant permis d’enregistrer plus de 4700 signalements transférés à la cellule d’écoute mise en place par la société.
Il a affirmé que “Sogral” a pris des mesures organisationnelles spéciales pour assurer une meilleure prise en charge des voyageurs, à travers la suspension des congés hebdomadaires et annuels des agents de nettoyage et de sécurité, en coordination avec les directions des transports de wilaya et l’entreprise publique universitaire de transport et de services.
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